How to Track Your Order
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. Please allow up to 24 hours for tracking information to become active.
Track Your Order
You can track your order using the tracking number provided in your confirmation email:
• UPS: www.ups.com/track
• FedEx: www.fedex.com/fedextrack
Shipping Information
• Shipping Cost: Free standard shipping on all US orders
• Handling Time: 1–2 business days
• Transit Time: 3–5 business days after shipment
• Carriers: UPS and FedEx
For full details, please see our Shipping Policy.
Didn't Receive Your Tracking Email?
Please check your spam/junk folder. If you still cannot find it, contact us at info@textiledurango.com with your order number and we will assist you.
Order Not Arrived?
If your order has not arrived within the expected delivery timeframe, please contact us within 7 days of the expected delivery date. We will investigate with the shipping carrier and provide an update.
Contact Us
Store Name: Textile Durango
Email: info@textiledurango.com
Phone: +1 626-230-5630
Opening Hours: Pacific Daylight Time
Mon–Fri: 9:30 AM - 4:30 PM
Saturday: 9:30 AM - 12:30 PM
Sunday: 9:30 AM - 11:30 AM
Response Time: We respond within 24 hours